The biggest problem that I have when I show up for work at the local prison is trying to anticipate criminal activity among the inmates. These inmates have nothing but time on their hands, so they are working hard every hour of that day to try and push the limits so that they can get a point across. If they have an issue with authority, they will take it out on a corrections officers because we are the only people they come in contact with. Overcrowded conditions are making it harder to maintain order because we can not have eyes on every inmate at every second.
The inmates are not only putting my team at risk, they are also putting all prison staff, guests, and other inmates in harm’s way as well. In an effort to keep the peace, we recently reached out to Securus Technologies for some help. This company has developed a unique call monitoring system that scans the calls inmates are making on the prison phone system, alerts officers if anything is said of concern, and best of all, officers can get back to work on the grounds without having to be caged in a room listening to these calls manually like we did in the past.
Securus Technologies has their main facility in Dallas, Texas, and currently employs over a thousand of the most dedicated employees in the business. The CEO of the company, Richard Smith, tells us that his employees are all committed to one objective, making the world a safer place for everyone. To date, the new call monitoring system has changed how we do crime prevention. The LBS software alerts us now if inmates are talking about anything drug related, concerning weapons, or if gang issues or violence are the subject of conversation, so we can prevent these crimes now.